Well, I've decided not to go to Starbucks again. That is, I'm never going to order a mixed drink from them. You can only order a no-sugar 200 calorie drink and receive instead one of the ones that they haul out on the Today show to show why people are fat (which in their defense is easily mistaken for the one I ordered) so many times before you have to tell those greedy corporate fuckers to fuck off (like I should have done in the first place). At least it's not like the time the barista called me a liar.
Barista: (calling out order) Grande skinny vanilla latte.
Me: Oh, I didn't order a vanilla. I ordered a hazelnut.
Barista: (smiling condescendingly) No, you ordered a vanilla.
Me: I'm pretty sure I didn't.
Barista: No, you did. Fine! I'll make another one.
Thing is, I would never order a vanilla one. I think they are boring. And it wasn't even like I was thinking of one and maybe it accidentally popped out of my mouth. If that had been the case, I would have asked for an Omar from The Wire Macchiato. And that time was not even as bad as the guy who made fun of me as I was walking out because I did not hear him exactly when he first called out the order and I asked him to repeat it. Seriously, guy: I hope your life is as miserable as you deserve.
I've made this declaration before and then been sucked back in. So it remains to be seen how long this lasts. If it doesn't, I'll be sure to post about it, and whatever excuse I've made to myself to justify my turn-around.
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2 comments:
Dude, what is with the barista patronizing customers? Hubster and I have a load of gift cards so we went to one in DC and they wouldn't stop treating us like idiots.
1. If you make your menu massive, people will take time to order. I always stand way back and point people ahead of me in line while I am deciding. I do not need etiquette lessons while I decide whether or not I want anything, especially not if they include being shouted at to move by an employee.
2. If I have a gift card, you don't have to ask me if it has been activated before you even take it from me. Swipe it and say goodbye to your tip. If it wasn't activated, chances are that fault rests with your company and not my behavior.
3. If I ask for a skinny frap, I do not want a regular frap without whipped cream. I will order something else instead (like plain coffee). Well, I would have if you freaking offered me the chance.
I've waited on customers before and I get that people need to be corralled sometimes. In these cases it wasn't so much about meaning as TONE. Do not treat me like a child, or like I have a cellphone on my ear like a blinking tumor. I am standing at full attention in front of you.
Right+on. It's insufferable.
I forgot to mention the times that I've asked things of them--like to make sure the skinny frap has no whipped cream--and then get a ten hour lecture about how the skinny ones never come with whipped cream blah blah blah. I WOULDN'T SAY SOMETHING IF THIS HADN'T BEEN AN ISSUE IN THE PAST. PLEASE STOP WASTING MY TIME. I AM PRETTY SURE WE'RE BOTH GOING TO DIE SOMEDAY AND I'D HATE TO THINK THAT TWO WEEKS OF MY LIFE WERE SPENT HEARING STARBUCKS'S CORPORATE WHIPPED CREAM POLICY AGAIN AND AGAIN.
I am in a mood today.
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